We put together a list of frequently asked questions in order to help you out. If you have a question about something that is not referenced below, please contact us via the contact page on our website.
Yes, Innovative Inflatables is fully insured with a 3 million dollar liability policy. All company owned vehicles are insured.
The space required for an inflatable can vary greatly. Our smallest Units are approximately 13’ x 13’. The largest Units are as big as 40’x 60’. Per Inflatable regulations there needs to be a 3 foot buffer zone around the entire inflatable.
An Innovative Inflatables representative sets up and picks up all units as part of the price quoted.
All Inflatables are inflated with a fully enclosed blower motor. The blower motor must run continuously. The blower is designed so that no moving parts are exposed. The blower must be within 100 feet of an electrical outlet.
Yes. You can cancel your rental more than 7 days before the event date with no charge to you. If you cancel within 7 days you will be charged a $50 cancellation fee which will be charged to the credit card on file. This fee is good for one year from original cancellation.
If local weather is calling for rain and/or high winds (15mph or greater), both you and a representative from Innovative Inflatables will speak and come to an agreement before the delivery of the inflatable. No refunds will be given after the inflatable is set up. If the bounce house gets wet, everyone should exit the inflatable, turn blower off and unplug it. THE BOUNCE HOUSE IS UNSAFE TO BE USED WHEN WET OR IN HIGH WINDS. Cover the inflatable as best as you can with tarps or flip inflatable completely over. Once the rain stops or winds die down re-inflate the inflatable. If it is wet the customer can towel dry it. Once inflatable is dry, the unit is safe to use. If the inflatable gets returned to us wet, a drying fee will be applied to the credit card on file.
Yes. Our units can be set up inside. You will need to have adequate ceiling height to accommodate the inflatable as well as notify us so we can supply our sand bag anchoring system.
Yes, provided the area is free of obstructions and pot holes. Notify us, so we can bring a tarp and our sand bag anchoring system.
Yes. Evening rentals are allowed. However adequate lighting is required when using the inflatable past dusk and prior arrangements must be made. Innovative Inflatables can provide lighting for an additional fee.
Our Inflatables are constructed with quality and safety in mind and meet or exceed all federal regulations. All units have ramps or steps to enter or exit unit for safety. Our units are constructed with fire retardant vinyl and mesh. This allows for proper supervision and reduces the chance of entanglement. Each unit is equipped with non-removable safety rule list. An innovative Inflatables representative will go over an operational check list with you upon set up of the inflatable.
If you are taking measurements for a structure such as a building or fence, please provide the height of the structure here. If height does not apply to the wash, for instance for a gutter wash, leave this field empty. Please note if you enter a value here after taking measurements, you will need to take measurements again.
